2026 MIE National Conference for Legal Aid Managers

Today's legal aid supervisors face a wide range of challenges. Alongside supporting diverse teams and managing performance and accountability, they are adapting to emerging technologies like AI, navigating complex union environments, and working to strengthen engagement and retention amid ongoing uncertainty and change. The need for Trauma-Informed Leadership (TIL) has never been greater. In this session, participants will be introduced to the five Principles of Trauma-Informed Leadership—a practical framework for preventing and addressing common supervision challenges in the workplace. Leaders will learn to recognize issues such as conflict, resistance, and disengagement through a trauma-informed lens and explore how to apply the five principles to real-world management situations. Participants will leave with practical strategies to build trust, strengthen engagement, and foster an inclusive, high-performing workplace, even in today's challenging environment.